A Guide to Tipping
A Guide to Tipping
Follow these simple lessons in tipping so you don't look like an ass next time you eat out.
It's impossible to discuss serving without covering its most basic foundation... tipping. It will be a recurring theme in columns to come, but for now, we'll try to limit the discussion to actually figuring out how much of your hard earned money should be left as gratuity for the service received. The truth is we know how much you're going to leave us, that before you even sit your hungry, food-stuffing ass into our booth you have decided how much to leave, and that unless we do something extremely special we're not going to see a penny more. Yet on the other hand, if we even so much as blink when we take your order, we've just dropped our total tip by a third.
Tipping dead babies is not acceptable
This talk of percents might get confusing, but it's how tipping is supposed to work. The simplest rule of thumb I can give your cheap ass is this...
15 Fucking Percent!
That means that you leave as a tip, at least fifteen percent of your check total as a tip. Hence, if your check is $100 dollars, you leave at least $15. Notice, I said at least 15%, that's because this is the base amount you should pay for decent service. If you receive excellent service, you should be tipping in the 20% range. Unfortunately this higher math escapes most people who's T-rex arms can't reach deep enough into their wallets to come up with the few extra dollars. Let's make it easy to remember.... 15% = good service... 20%= excellent service.... anywhere in between or above is fine depending on the situation... less is unacceptable and means that you are a cheap jackass.
Right now, you are probably saying to yourself, why are you bitching? What's the few extra dollars mean one way or the other, especially if it's a smaller check, and the difference is barely noticeable? Well, that's true, sometimes there isn't a big monetary difference between 15 & 20 percent, but we know the math, and how much you leave reflects on our service as much as it reflects on your cheapness. If you leave us a shitty tip when we've done a good job, it says to us that the extra attention and effort we paid went to naught. It's insulting, especially to those servers who actually take pride in doing their job well. And if you can't pony up the extra dollar or two on a small check to show us that the service was appreciated, then we know your stingy-ass isn't going to take care of us when you have a large bill. In that case it makes you look like an ungrateful and tightfisted douche.
"Yes, Mr. Douchebag, what can I get you to drink this afternoon?"
Now don't get me wrong, I'm not advocating leaving a high tip if you receive poor service, it is perfectly acceptable to leave below 15% when your waiter, waitress or bartender is un-attentive and screws things up, but think before you rush to shortchange someone. Was whatever happened really the server's fault or was it a problem that was beyond their control? Remember, server's don't cook the food, they just act as conduits, so if your meal is wrong, odds are that the kitchen made the mistake. I could go on and on about mistakes and who to blame, but we'll save that for another installment, the point is however that if something is wrong, thing about who's fault it actually is before you declare your server a misbegotten, should-have-been-aborted-fetus and leave them a sub-15% tip.
For those of you who actually have some common sense and realize that waiters are not slaves there to treat you like royalty and wave palm leaves over your thrown to keep you cool, there are a host of factors other than check total to consider when actually calculating how much gratuity to leave...
If you can't learn to tip on a check, then start eating at Burger King
1. Did you get a discount? - Always leave a tip based on the original check total, not the after discounted price. We served it. You ate it. Tip for it.
2. Were you given something for free? - If the bartender bought you a round, or your server bought you dessert, remember that they're taking care you, so take care of them
3. Did you run your server? - If you sent your waitress on an errand, only to send her on another after she just returned from the first, you're running your server, pay for the work you're making her do.
4. Have you been sitting long? - When you sit at a table for a long period of time, you are preventing the server from "turning" the table and making money off their next party, so if you want to sit all night, start tipping out like you're paying rent.
5. Ordering take out? - At most restaurants, servers are responsible for putting together your takeout order. It's a bitch and interferes with their primary job of waiting tables, so pay them for the inconvenience.
There is much more to tipping than just what has been mentioned here, but I'm not trying to write War and Peace. The important thing is that you take care of the people who serve you, especially if you are a regular guest. We have long memories, and if you have made a habit out of leaving shitty tips, don't be surprised when you start getting shitty service. We're not going to waste our effort on someone who won't appreciate or notice it.
posted by topgun @ 4:47 PM
3 Comments:
"So if your meal is wrong, odds are that the kitchen made the mistake."
Bringing out that mistake that is OBVIOUS such as a wrong side dish or entree, IS the ***SERVER'S*** fault, NOT the cook's. The server is supposed to ***VERIFY*** what the hell they are taking to the customer. WHY make 2 trips because the cook made a mistake? WHY do that to yourself? WHY NOT PREVENT THAT BY VERIFYING the food if it's correct or not? The cook made the mistake of putting the wrong side dish on the plate, *YOU* have the POWER to speak up and say it's wrong **BEFORE** bringing it to the customer wrong.
So, I don't care if the cook messed up initially, it's the fact that you took my food to me wrong that is an obvious mistake like a wrong side dish. So QUIT BLAMING THE COOKS when there are OBVIOUS VISABLE MISTAKES. If the CUSTOMER can see the mistake right away without having to touch their food even, so can my SERVER! That's the TRUTH! WHY should the customer have to remind the server? What happened to putting some EFFORT into getting the order correct? Cooks make mistakes just like anyone else, so putting 100% total trust into them for your tip is STUPID! Servers make their own destiny. You want a great tip, make sure the food is correct as far as what you can SEE without touching the person's food. If a customer orders a side of ranch, you better make sure you have that side of ranch, because you can't blame the cook for you walking all the way to the table without that ranch. It's YOUR FAULT you did that. Today servers seem lazy not to make sure the food is delivered correctly as far as obvious mistakes go.
"1. Did you get a discount? - Always leave a tip based on the original check total, not the after discounted price. We served it. You ate it. Tip for it."
It depends on the TYPE of discount. Did my manager comp something or is it a coupon? When a coupon is used it's different. Also, WHY am I getting a discount matters? Did I recieve shitty service? If I did get crappy service and didn't get any apologies from my server as well as my server never asked the manager to comp something(which meant I had to get the manager for myself for a server's major mistake such as a completely wrong entree), then will base my tip on the way they handled the situation. If they are apologetic and nice, they'll receive a decent tip, but if they don't apologize or act like they care, I won't tip them period as far as a major mistake goes. I am NOT talking about if they forgot a side of ranch or something minor like that. I am talking about if they overcharge me or get me the wrong entree, things like that, that are major.
A coupon for x amount of dollars off is just a LOWERED price set by the OWNER. So, I don't agree if let's say I have a $4.00 off coupon for 2 dinner entrees that I should tip on the amount before the discount because it didn't take ANY MORE work to bring me that food, it just happens to COST LESS. So, let's say my husband and I order the same entree which is worth $16.99 each on the menu, but with the coupon, each entree is $14.99. So the server will STILL GET a tip for bringing us the food, taking our order, and ringing it up. I tip AFTER a discount such as that. If the food is free like a free appetizer coupon, then I would tip as if I wouldn't have it for free because the server DOES do MORE WORK to take my order, bring me the entree, and ring up the entree. There is NO MORE WORK involved as far as what the customer requests. It's NOT the customer's fault that a coupon has to be shown to the manager before ringing it up. That has NOTHING to do with the customer's service. That is a policy that the MANAGER or OWNER set up. So I feel that with a coupon such as x amount of dollars off an entree as long as it's NOT FREE, tip on the DISCOUNTED amount. The server didn't do ANYMORE or ANY LESS work for that entree as far as the customer's requests goes. As far as the server having to get the manager to see the coupon, this has NOTHING to do with the customer's service, NOTHING! If managers were smart, they'd let the servers take off the discount WITHOUT having to go get the manager. This wastes time for EVERYONE in the restaurant. I tip on "MY" service, NOT for things I can't control. Those customers that have discounts may not be there to begin with WITHOUT the discounts. So why don't you think about that? The more customers, the MORE TIPS you can make.
ONLY if the item ends up being free would the server be doing MORE WORK. That is the TRUTH. If an item is for FREE completely, then I feel the tip should be based on the amount BEFORE the discount, because the server DID SERVE me the free item, which would be serving me for free, but to just have a couple of dollars off an entrée doesn’t mean they are bringing me the item for free, because they are going to get SOME tip from it.
Think about the HOW MUCH WORK DID YOU DO FOR YOUR TIP? The prices are lowered by the OWNER, so just because you think we owe you more because the original price was only $2 more, doesn’t mean you did ANY MORE WORK for the money and you didn’t do less work either. Just because the food is more expensive, doesn’t mean you did the SAME AMOUNT OF WORK. For instance: I order a pasta entrée that is $10.99 “AS IS” from the menu. I order a cheeseburger($6.99) medium well with lettuce and extra onions only. 2 sides of mayo, 1 side of mustard and 1 side of ranch. Now, honestly, which one was MORE WORK to give me? THE CHEESEBURGER WAS MORE WORK AND IT WAS *LESS* expensive. Shouldn’t a server deserve MORE MONEY for doing MORE WORK INSTEAD OF LESS WORK? WHY do you think that the *PRICE* should be the COMPLETE thing that decides the tip? It takes MORE TIME to put the cheeseburger order into the computer as well as more things to bring to the table. Also, 90% of the time, my condiments are forgotten about, so the server has an EXTRA TRIP to get them to me, which is MORE WORK.
Also, you expect people to tip HIGHER when the prices go higher, so WHY NOT BE FAIR and tip HIGHER when the prices go higher due to inflation and LOWER when the prices are lowered to be FAIR as long as the item is NOT FREE? At a Chili’s location, the baby back ribs went from $13.99 to $14.49. Now, we all tip for that entrée based on $14.49. Is that FAIR for it ALWAYS to be in the SERVER’S FAVOR? Absolutely NOT! So BE FAIR and let us tip on the entrée that is just $2 less like at Red Lobster. It took *JUST AS MUCH WORK* to bring that entrée to me at $14.99 as it did to bring that same entrée to me at the menu price that is $16.99. The PRICE SHOULDN’T BE THE SOLE DECIDER OF THE TIP!
"3. Did you run your server? - If you sent your waitress on an errand, only to send her on another after she just returned from the first, you're running your server, pay for the work you're making her do."
I agree as long as it's not their mistakes as to why they are running around. Like if I order a side of mayo and 1 side of ranch. My order comes out from the same server with no ranch or mayo. That's ***NOT*** my fault they have to make another trip. That's the ***SERVER'S*** fault for forgetting it, because they were TOO DAMN LAZY TO VERIFY THE WRITTEN DOWN ORDER. I didn't run them around, they did it to themselves when they forget things. THAT'S NOT the customer doing that when servers forget things.
"4. Have you been sitting long? - When you sit at a table for a long period of time, you are preventing the server from "turning" the table and making money off their next party, so if you want to sit all night, start tipping out like you're paying rent."
There is NO “RENTAL FEE”, because we customers AREN’T *RENTING* the space. I think it’s rude of the customer to sit for hours if they aren’t eating or drinking, because another customer could have been seated at that table. So I ONLY think it’s inconsiderate to other customers, NOT inconsiderate to the wait staff at all. WHY THE HELL SHOULD ANY CUSTOMER CARE about if you turn and burn the table faster or not to make more tips? Customers are out to have a nice time. They are NOT there to worry about if YOU aren’t making more tips from them. Like they give a rat’s ass about HOW MUCH money you make, I mean really. I know I certainly don’t think about if I spend extra time drinking my drink that I owe the server money if they aren’t actually SERVING me anymore, I mean REALLY. YOU ARE SELFISH, SELFISH, SELFISH, ONLY THINKING OF YOUR INCOME, BUT NOT ABOUT PEOPLE’S DINING EXPERIENCES!
That’s pretty SELFISH of you! There’s NO REASON to pay ANY EXTRA for NO MORE SERVICE, NONE! NO MORE SERVICE=NO MORE TIP! TIPS stands for TO INSURE PROPER SERVICE. Do you understand what the word "SERVICE” means? TIPS ARE FOR SERVICE, BUT IF THERE ISN'T MORE SERVICE, WHY SHOULD I TIP FOR NO MORE SERVICE? If I am there just sipping my drink, I've paid, and you aren't coming to the table anymore, WHY the hell should I TIP you MORE for *NO MORE WORK?* IS THAT REALLY FAIR FOR A CUSTOMER TO TIP FOR NO WORK JUST BECAUSE THEY ARE SITTING LONGER? Tips aren’t for just sitting at a table and they NEVER have been just for that. Customers have EVERY RIGHT as long as the manager says it's ok for them to stay as LONG as they please. NO CUSTOMER IS *RENTING* the space, so we DON'T OWE the server ANYTHING for staying longer! NO SERVICE DOES EQUAL NO TIP! Why would people pay for no more service? Doesn’t that sound a bit stupid and selfish to you?
All you care about is "TURNING THE TABLE" to make more money for YOURSELF, NOT about if customers are enjoying themselves dining out. Sure, I feel it's rude ONLY to the other customers that would like to get seated sooner to end up sitting for hours when it would be busy, but it’s NOT inconsiderate to the server. The customers have EVERY RIGHT to do dine as LONG as they wish unless the manager tells them they have to leave. I DO NOT AGREE AT ALL that customers OWE you more money. IT IS NOT INCONSIDERATE to the server, because why in the world should ANYONE consider the server not making tips from other customers? Like customers really think about that, I mean for real. That’s RUDE of the server to act like customers have to tip more for NO MORE SERVICE. It's SELFISH and it's RIDICULOUS for NO MORE WORK. Just because I'm there longer, doesn't mean I am *RENTING* my space to have to pay you more. THAT'S SELFISH OF YOU TO SAY SUCH A THING!
"5. Ordering take out? - At most restaurants, servers are responsible for putting together your takeout order. It's a bitch and interferes with their primary job of waiting tables, so pay them for the inconvenience."
Uh, NO, unless they bring it to my car I'll tip such as car-side-to-go or places like Sonic Drive-in. Take-out=BAGGING MY FOOD just like McDonald's. It's ****COUNTER SERVICE***** unless you bring it to my car. If I get hotcakes and sausage, it's NO different than if I get a hamburger with fries from Chili's. SAME SHIT. You have to get condiments and bag the food as well as ring it up and give change. WHY TIP FOR COUNTER SERVICE? We don't tip at Burger King or Wendy's for that cashier to bag my food, so WHY do it just because it's Applebee's or Chili's and just because you aren't getting enough wages from your employer. That isn't the CUSTOMER'S problem. Certainly isn't fair that a cashier at Wendy's can't get tipped, but a to-go server at Applebee's can get tipped for a to-go order that's picked up inside. If it interferes with waiting tables, TOO FUCKING BAD. Putting my food into a bag, ringing it up, and giving me my change is what fast food workers do. Do you see people tipping at McDonald's? I didn't think so. WHY would it be FAIR for me not to tip them, but to tip you for the SAME TYPE OF WORK, sometimes even McDonald's cashier does MORE WORK at times. Think about that. If I order an order of hotcakes and sauage from McDonald's, the *CASHIER* has gotten me butters, syrups, knifes and forks as well as jelly for my sausage. If I order a pasta dish at Applebee's, the fork salt-n-pepper, knife, napkin are ALL IN ONE PACK. There are NO condiments to get. Just bag it and ring it up. WHY THE HELL SHOULD AN APPLEBEE'S TO-GO SERVER GET A TIP FOR DOING ***LESS*** WORK IN THIS SITUATION THAN A MCDONALD'S CASHIER THAT NEVER GETS A TIP FOR MORE WORK IN THIS SITUATION? I treat people EQUALLY. If I don't tip McDonald's cashiers for either less or the same amount of work, WHY should I tip ANYBODY for to basically bag my food and ring me up? I don't care if you don't make more than $2.13/hr doing it, you are still doing the SAME ACTIONS that fast food employees do.(excluding sonic because they actually do deliver your food to your car.)
BTW I tip at Sonic, if you don't, you are a hypocrite. Telling people to tip for take-out, but think about that it's not the quality of food, it's the AMOUNT OF ***WORK**** the person is doing for their money is what the tip is for. The tip is for *SERVICE* that goes BEYOND typical fast food places like McDonald's or Wendys. I don't tip at Wendys or Burger King either so, why would take-out be ANY different?
"If you leave us a shitty tip when we've done a good job."
Everyone has a DIFFERENT opinion about what's a "GOOD JOB" or not. Some people hate being asked anything. I like being asked, because that way they get my order right instead of assuming what I want. Like I like when I get a chance to order my own refill or be asked if I want another. Some people rather not be asked and think it's not-so-great service to be bugged. Good service is in the eye of the beholder.
"2. Were you given something for free? - If the bartender bought you a round, or your server bought you dessert, remember that they're taking care you, so take care of them."
The MANAGER is the one that has a RIGHT to give away an item for free, if you take it upon yourself as a server to do this, you could get reprimanded or fired. You as a server have NO RIGHTS not to charge someone for items. Since the “MANAGER” is the one that gives an item for free, because of bad service or a wrong entrée, all I have to thank is the **MANAGER**, NOT the server UNLESS: There are only a couple of reasons why I would thank the server in the tip is if she or he was caring enough to ask the manager to give something for free, because of a mistake, in other words, so the customer doesn’t have to call the manager, that the SERVER takes action to get the customer satisfied. Then I can see giving a server more money because they actually GAVE A CRAP about my experience. I can't believe you think servers have a right to STEAL from the restaurant by just "GIVING AWAY" items. You have NO AUTHORITY to do that. When items were missing from our check, I gave more money in the tip instead of saying anything. Most people would do the same. Who wants to sit there longer to get a check fixed to make the check more? I know I wouldn't. It's NOT the customer's responsibility to baby-sit the staff. If the server forgets to put an item on the check, they'll just get a better tip.
this is to springs1..
obviously you've never been a waiter. if you have 10 tables, how is it in any way your job to make sure the kitchen read what you wrote. How is it that you are supposed to remember that table 3 got green beans and not broccoli? the goal is to get the food out fast so the people don't complain eighty times. it is very much the cook's job to read what you wrote and make the food accordingly. It isn't the waitress' job to make sure the cook did theirs, it should be expected.. that's why we wrote it in the first place. it also isn't our jobs to memorize every table's side dishes.
Obviously we should care about the tips we aren't getting while you're sitting at the table for an hour after you got your bill. our tips are our income. our hourly pay after taxes is chump change, so therefore our tips are our income. if the time youre sitting there could have been three tables, i could have made 45 dollars. that is in NO way selfish because i know if you were getting jipped that much out of your PREDETERMINED HOURLY WAGE, then you would be bitching more than you are in this comment. you have no idea what it is to have your income based on people like you. we have bills too, it has nothing to do with being selfish. in fact we deal with alot more shit then you'd think. you probally sit behind a computer all day, while we deal with assholes, perverts, and all around cheap asses for hours at a time under constant pressure and without sitting down. you should realize that when you're at a restaurant, you're only one of about 8-15 tables that your waitress is taking care of so EXCUSE THEM if they forget your damn ranch dressing because the KITCHEN forgot to put it out. "That’s RUDE of the server to act like customers have to tip more for NO MORE SERVICE. It's SELFISH and it's RIDICULOUS for NO MORE WORK." we aren't giving you service, but you are preventing us from serving other customers who are going to tip and get us paid for DOING OUR JOBS. you have houses, go talk for hours there. It's no longer a "dining experience" hours after you've eaten. i know it's SO SELFISH to expect to be paid decently for doing your job.
DON'T COMPARE A WAITER JOB TO A JOB AT MCDONALDS. we are bagging up this food ON TOP of waiting on our tables, and who knows how busy we are or how shortstaffed we are at the time. not all restaurants have prepackaged utencils and what not. our job is waitressing and it certianly does take our focus off our tables to bag and ring up a to go order. so while youre bitching about both "forgetting to "confirm" the order with the kitchen" AND "taking the time to bag up foor" maybe the waitress didnt have time to confirm your side because she was busy bagging up someone's food and now lost your tip as well as getting nothing from the person getting to go.
I can tell by everything you said that you have no experience as a waiter and you are just a naive person who thinks their dining experiences allow them to call waitresses lazy, selfish, and undeserving of good tips for good service. how dare you. you should respect your waitress a little more next time because if you are going to have this mindset, you should just eat in.
Ashley
"How is it that you are supposed to remember that table 3 got green beans and not broccoli? the goal is to get the food out fast so the people don't complain eighty times. it is very much the cook's job to read what you wrote and make the food accordingly. It isn't the waitress' job to make sure the cook did theirs, it should be expected.. that's why we wrote it in the first place. it also isn't our jobs to memorize every table's side dishes."
You are supposed to "REREAD" the order you wrote down and COMPARE that piece of paper that has the EXACT THINGS THE CUSTOMER SAID WITH THE PLATE OF FOOD. Does it MATCH WHAT I SAID? If I have grean beans instead of broccoli, it is NEVER, EVER, the CUSTOMER'S JOB TO REPEAT THEIR ORDER WHEN THEIR FOOD ARRIVES. In other words, YOU WROTE IT DOWN NOT JUST TO PUT THE ORDER INTO THE COMPUTER YOU IDIOT, IT'S SO WHEN THE FOOD IS READY, THAT YOU DELIVER IT AS MUCH AS YOU CAN POSSIBLY CAN CORRECTLY WITHOUT HAVING TO TOUCH THE PERSON'S FOOD TO SEE THE MISTAKE.
I DO NOT expect you to "MEMORIZE" ANYTHING. It's called REREADING THE WRITTEN ORDER YOU IDIOT! It's YOUR JOB TO MAKE SURE THE FOOD IS CORRECT ON THE PLATE, NOT MINE TO TELL YOU IT'S WRONG. THE IS WTF YOU WROTE IT DOWN IN THE FIRST PLACE. WHY WRITE IT DOWN SO THE END RESULT IS WRONG WHEN MY SERVER CAN ***PREVENT*** ME FROM GETTING IT WRONG?
Read this person's blog you IDIOT!
http://www.red-shift.net/index.php?p=266
"Get the damn order right
Forgetful? Carry a frigging notepad and pencil! Strangely, it’s the upscale places that really seem to fuck this up. At the Chop House, a $40/pp steakhouse here in Denver, I’ve gotten sirloin tips when I ordered a steak, beef when I ordered buffalo, and mashed potatoes when I ordered rice."
This customer received mashed potatoes when he ordered rice. Let's say you put in the order 100% correctly. If you bring me my food, you have a WAY TO VERIFY THAT THE FOOD IS CORRECT as far as wrong entrees, wrong side dishes, or missing condiments go. Do you HONESTLY THINK that you write it down to ONLY put it into the computer? Don't you WANT not there to be PROBLEMS.
One time a waiter at Chili's took my order as well as brought out my food. I had ordered 2 sides of mayo and 1 side of mustard, because I like it on the side, because too much mustard taste gross in my opinion and sometimes I don't have enough mayo, so I'd rather put it on myself instead of the sandwich being ruined by the cooks getting my bun soaked in mustard. Anyway, the STUPID IDIOTIC WAITER SAID "The kitchen forgot." NO, the ******WAITER**** FORGOT TO ***BRING**** IT OUT FROM THE KITCHEN. It's called a little COMMON SENSE. If it's NOT on the plate, your tip WILL BE AFFECTED BELOW 15%, when I tip sometimes 25% when I get excellent service. If my server can PREVENT a bad situation from happening, then WHY NOT? It is my SERVER'S JOB to get my food delivered to me correctly as much as they possibly can.
"DON'T COMPARE A WAITER JOB TO A JOB AT MCDONALDS. we are bagging up this food ON TOP of waiting on our tables, and who knows how busy we are or how shortstaffed we are at the time. not all restaurants have prepackaged utencils and what not. our job is waitressing and it certianly does take our focus off our tables to bag and ring up a to go order. so while youre bitching about both "forgetting to "confirm" the order with the kitchen" AND "taking the time to bag up foor" maybe the waitress didnt have time to confirm your side because she was busy bagging up someone's food and now lost your tip as well as getting nothing from the person getting to go."
If it's the SAME EXACT SERVICE OR EVEN LESS THAN MCDONALD'S, WHY CAN'T PEOPLE? MOST people in general NEVER tip for take-out. It's FANCY FAST FOOD BASICALLY BAGGED UP. I have had the SAME CASHIER AT WENDY'S FILL MY CUP WITH ICE AND SOFT DRINK, RING ME UP, MAKE MY BURGER EVEN, AND EVEN GET THE CONDIMENTS IN A CUP I ASKED FOR WHICH IS MAYO AND MUSTARD. THEY DESERVE A TIP TOO, but since they CANNOT ACCEPT TIPS, I WILL TREAT PEOPLE EQUALLY that if you do the SAME THINGS that the people that don't receive tips, I will treat you the SAME EXACT WAY when I am paying. WHAT'S FAIR IS FAIR. WHO GIVES A SHIT IF YOU HAVE TABLES? The fact is, THAT ITSELF HAS NOTHING, NOTHING, NOTHING, TO DO WITH THE SERVICE FOR TAKE-OUT YOU PROVIDE. The ONLY times I tip for take-out would be if I am getting it delivered to my car, which I tip at Sonic even as long as my food is correct. Counter service though, is just that, COUNTER SERVICE.
"them to call waitresses lazy, selfish, and undeserving of good tips for good service. how dare you."
HOW DARE YOU RUIN people's dining experiences all because you are TOO LAZY ASS TO COMPARE THE WRITTEN ORDER WITH THE PLATE OF FOOD TO MAKE SURE THE CUSTOMER GETS THE CORRECT FOOD? YOU ARE LAZY AND VERY UNCARING. DON'T YOU WANT YOUR CUSTOMERS TO BE DELIVERED THE FOOD CORRECTLY? YOU CAN PREVENT THAT. WHY DID YOU WRITE THE ORDER DOWN IN THE VERY FIRST PLACE IF YOU BRING ME THE WRONG FOOD? WHY WOULD YOU WASTE MY TIME LIKE THAT? THE ENTIRE REASON FOR WRITING IT DOWN IS SO THE **END** RESULT IS CORRECT, NOT SO YOU CAN JUST PUT THE ORDER INTO THE COMPUTER. WHAT AN UNCARING HUMAN BEING YOU ARE AND A STUPID ONE.
"so EXCUSE THEM if they forget your damn ranch dressing because the KITCHEN forgot to put it out."
YOU WILL NEVER, EVER, "FORGET" IF YOU REREAD YOUR WRITTEN ORDER AND COMPARE IT TO THE PLATE OF FOOD. YOU CAN NOTICE THIS IN THE KITCHEN. It's NOT the CUSTOMER'S JOB to REMIND YOU something so *****OBVIOUS**** IS NOT ON THE PLATE. YOUR JOB IS TO GET THE ORDER CORRECT as long as you don't have to touch our food to see the problem. YOU CAN SEE A SIDE OF RANCH MISSING! NO EXCUSE FOR WASTING MY TIME NOT NOTICING IT IN THE KITCHEN. It's the SERVER'S FAULT THEY BROUGHT OUT THE FOOD WITHOUT THE RANCH, NOT THE COOK'S. THE COOK ISN'T GETTING A TIP, NOR IS HE OR SHE DELIVERING MY FOOD TO ME, SO HOW CAN YOU BLAME THE COOK FOR ME BEING DELIVERED FOOD WITHOUT THE RANCH I ORDERED OR THE CORRECT SIDE DISH? It's called TAKING RESPONSIBLITY FOR YOUR TIP. Don't you hate it when you get your food delivered OBVIOUSLY WRONG to you? WHY DO IT TO SOMEONE ELSE WHEN YOU CAN EASILY PREVENT THIS?
"it has nothing to do with being selfish."
It DOES in that you wouldn't EXPECT someone to tip for NO SERVICES RENDERED. If I was a server, I would NEVER EXPECT someone to tip me if I am NOT SERVING THEM ANYMORE just because they happen to be sitting a long time. THAT IS SELFISH OF SERVERS TO FEEL THAT WAY.
BTW, I am a woman.
"maybe the waitress didnt have time to confirm your side because she was busy bagging up someone's food and now lost your tip as well as getting nothing from the person getting to go."
The waitress can ALWAYS MAKE TIME. NO EXCUSES EVER, TO NOT COMPARE THAT WRITTEN ORDER WITH THE PLATE OF FOOD. YOU WANT A GOOD TIP, GET THE DAMN ORDER RIGHT AS MUCH AS YOU CAN POSSIBLY CAN. IT'S MY SERVER'S FAULT I AM GETTING MY FOOD WRONG IF IT'S SOMETHING OBVIOUS, NOT THE COOK'S.
"the goal is to get the food out fast so the people don't complain eighty times."
NO, WTF IS THE POINT OF GETTING THE ORDER OUT FAST IF IT'S FUCKING WRONG, YOU IDIOT? HOW IS THAT "FAST" IF I HAVE TO "WAIT" LONGER FOR YOU TO MAKE AN EXTRA TRIP TO THE KITCHEN, DUMBASS? THAT'S LONGER, NOT SHORTER.
"it is very much the cook's job to read what you wrote and make the food accordingly."
If it's a system where you don't have to put it into the computer system, you can ALWAYS WRITE ON CARBON COPY PAPER. At the donut shop I worked at even had a pad of paper I wrote the order on that had carbon copies, so I had a copy and the cook had a copy as well as I had to put it into the computer system. So I had 2 ways of verifying that the food was correct. This place sold regular food such as burgers, biscuits, chicken tenders, sandwiches, etc.
There's NO EXCUSE to bring green beans to someone that ordered broccolli. You have a WAY to VERIFY WHAT THE HELL YOU ARE BRINGING TO THE TABLE. WHY WOULD YOU WANT TO BRING THE MISTAKE TO THE CUSTOMER? ARE YOU THAT LAZY ASS TO REREAD THE WRITTEN ORDER OR take the ticket in the kitchen and compare it with the plate of food?
"It isn't the waitress' job to make sure the cook did theirs, it should be expected.. that's why we wrote it in the first place."
NO, you wrote it down in the first place to get the food CORRECTLY as much as possible to the customer no matter if you have to make sure the cook didn't mess up or not, that's YOUR JOB, NOT THE CUSTOMER'S TO VERIFY THEIR PLATE OF FOOD FOR ERRORS. WHY ARE YOU MAKING THE CUSTOMER "WORK?" That is LAZY OF YOU!
Think about other mistakes. We've gotten seated without utensils let's say. It's the hostess's job to give utensils. Let's say our salads are ready. You should have took NOTICE of this BEFORE the salads were ready. Sure, INTIALLY just as the cooks are at fault for wrong food as long as you put in the order correctly, that the hostess was supposed to seat us with utensils, but didn't, so does that mean customers should have to REMIND you of that? HELL FUCK NO!
Also, my husband and I have been overcharged 24 times since 2001. 6 of those times were due to a wrong price that didn't match the menu price. Those servers made THE CUSTOMER(which was ME) take a menu and had to compare it to our check. Sure INITIALLY it's the MANAGER'S FAULT, but MY SERVER IS CHARGING ME, MAKING A TIP, SO YES IT'S MY SERVER'S FAULT 100% FOR ME GETTING OVERCHARGED, when they could have easily done the SAME EXACT THING AS I DID. THEY MADE ME DO THEIR WORK. HOW LAZY OF THEM.
My point is, you want a good tip, YOU HAVE TO DOUBLE CHECK YOUR CO-WORKER'S WORK. By bringing it to the customer obviously wrong is the fault of the SERVER, NOT THE COOK, NOT THE MANAGER. I am getting my plate of food without the ranch, because my SERVER didn't notice it in the kitchen, NOT because the cook messed up. In other words, if my server would have noticed this in the kitchen, my server would have delivered me my food WITH the ranch on the plate, so I wouldn't have even KNOWN there was a mistake, nor would have I had to WAIT LONGER to eat my food due to the server making another trip back and forth that COULD have been prevented.
Do you SEE that it's the SERVER'S FAULT when wrong side dishes, wrong entrees, and missing items(unless it's covered up by something) reach the customer if the SAME SERVER takes the order and brings the food out to the customer? See how the COOK wasn't at fault for the wrong side dish getting to my table, that it was because the **SERVER*** DELIVERED IT WRONG TO THE TABLE! TAKE SOME RESPONSIBLITY FOR YOUR ACTIONS, DUMBASS!
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